Contact Us: 800-896-9460

Frequently Asked Questions


  • How soon will I get paid ?

  • As soon as you have agreed to our offer and we have verified the miles in your account we will issue payment. This usually happens all on the same day.

  • How much will I receive for my miles?

  • This depends on the type of miles or credit card reward points you are selling. Some are worth more than others.

  • Is it legal to buy and sell miles?

  • There is no law restricting the sale of miles.

  • Why should I sell my miles?

  • There are many good reasons to sell miles. All miles have an expiration date, and you will lose them if they are unused by that date. Some people don’t have the time or means to use their miles, and find it easier to simply cash them in. Others find that they have more miles than they need, and choose to sell off the excess. 

  • How do I sell miles?

  • The process is easy. Simply request a free quote, and one of our specialists will review the offer. From there, we verify that the miles are in your account and begin the transfer. You get paid as soon as the miles are delivered… often in the same day. 

  • Why should I buy miles?

  • Buying miles gives you the flexibility to make the most of airline discounts and promotions. If you want to take advantage of an ongoing promotion but lack the necessary miles, purchasing those miles through a website like MilesMoola can save you thousands on business and first class tickets, as well as other amenities. 

  • How do I buy miles?

  • We make the process quick and stress-free. All you have to do is decide how many miles you need - and from what airline.  Then, simply submit your request and our agents will review and process your order. 

  • Is the process secure?

  • Our process is cutting-edge and fully secure. We assure our customers that all transactions are discreet and safe. 

  • What other services does MilesMoola offer?

  • Our sister site, FlyBizForLess.com, is a premier destination for discounted business and first class airfare.  At FlyBizForLess.com, we offer low prices with concierge-style service. 

  • Will you be transferring my miles?

  • No. The miles will be accessed directly from your account. By agreeing to a transaction you essentially grant us access to your account. We always keep you up to date of any transactions

  • What If I have additional questions?

  • If you have a question, please feel free to contact a representative through the built in chat system or by clicking the Contact Us tab at the top of the page. You may also call toll free at 800-896-9460.